Residential IT Services

Residential Computer Services
ON-SITE COMPUTER HELP IN THE COMFORT OF YOUR OWN HOME!

Home Network Help

  • Home Network Installation / Troubleshooting – Do you have more than one computer in your home? Do you want them all to share the same Internet connection? With a wired or wireless LAN, or Local Area Network, you can do that and more. You’ll be able to access the Internet, stream media & music, share files, and print to a single printer – all from any computer on your network. In addition, we can troubleshoot your existing network or help you go wireless, allowing you to browse the Internet and print files from your living room or even the back yard. Let us construct a network that fits your lifestyle.
  • Wireless Network Security – How safe is your wireless network? The default installation for most wireless networks does not include proper security. So unless you have taken deliberate steps to implement security, more than likely your network is at risk. We’ll come to your home and lock down your network, so you can keep unwanted hackers and other pesky intruders out by restricting access to only the computers of your choice.

System Protection / Internet Security

  • Virus / Spyware / Adware Protection, Scan and Removal – Is your computer running extremely slow or acting a bit strange? Chances are it got infected with a virus or worm, or is loaded down with spyware and adware. Whether a hacker or identity thief has infected your computer or email with Trojans, malware, or other nasty enemies, we can repair and prevent future infections. We will thoroughly scan your entire hard drive and remove every trace of unwanted junk that slows down your computer and threatens the confidentiality of your personal and private information.
  • Online Child Safety – Do you worry about who your teenager is chatting with online? Do you worry that your school-age child will accidentally stumble upon a pornography site while trying to do their homework? If you own a computer and have children or teenagers in your home, then Internet filtering software is a must. We come to your home, help you purchase, install, and configure Internet filtering software that protects your children from Internet predators, obscene websites, objectionable chat rooms, and more. We then give you a personalized training session on using the software.

Maintenance and Cleaning

  • PC and Laptop Tune-Ups and Optimization – Let’s face it – without periodic maintenance your computer becomes increasingly sluggish, disorganized, and cluttered. We’ll optimize your system with hundreds of system tweaks and enhancements that will defragment your hard drive, accelerate your PC’s performance, make Windows boot faster, and increase your Internet and download speeds by up to 300%. We’ll also perform several critical system updates, maintenance tasks, and repairs that will correct hard drive problems, clean and optimize your system registry, find and fix stubborn system errors, and more. Let us keep your computer running smooth, fast, and error free!
  • Physical Cleaning – When was the last time you thoroughly cleaned your computer – inside and outside? If it has been awhile (or never!), then you need our physical cleaning service. Experts recommend that you clean your computer every 3-6 months. Removing dust, pet hair, and smoke buildup is essential for keeping your computer functioning at it’s peak, and even extends the life of your computer by allowing it to cool itself properly. Let us come out and give your computer the ultimate cleaning; we’ll remove the dust particles from all the fans & crevices inside your computer case, spray your keyboard and mouse with compressed air, and shine up your monitor. Your computer will look and run like new again!

Data Recovery and other Home Data Services

  • Data Recovery – Losing your files can be devastating! Whether you’ve lost your data due to accidental deletion, damage caused by a power surge, corruption brought on by a virus or worm, the “formatting” or “fdisking” of your hard drive, or even an entire system crash, we can get your valuable data back. The types of data we can help you recover include email, personal documents, videos, pictures, MP3s, and more. We can also recover data from CD and DVD media, digital cameras, MP3 players, memory cards, and other portable devices.
  • Secure Data Deletion – Don’t get caught giving away your personal data! If you are selling, donating, or otherwise getting rid of your old computer (or even just upgrading the hard drive), you must ensure that all your sensitive data is securely erased. Deleting files, or even formatting the entire hard drive, does NOT actually remove the data from your drive. All your old email, personal letters, pictures, tax returns, passwords, health documents, financial records and more still exist on the drive. With a little know-how these files are easily recoverable, which can lead to identity theft. With our secure data deletion service we can wipe your entire hard drive so that the data is completely destroyed and 100% gone with absolutely no possibility of it being recovered.
  • One-Time Data Backup – Do you have treasured pictures, emails from friends and family, important documents, etc. on your computer that you don’t want to lose? If you have never performed a backup, you could lose it all at a moment’s notice to fire, theft, hard disk failure, accidental file deletion, virus infection, and more. Protect your data with our data backup service that includes the transfer of all your important files to CD or DVD media.
  • Data Migration – Are you looking to transfer the data from your old computer to your new computer? With our data migration service we can help you do just that.

Computer Upgrades

  • Hardware Install / Upgrade / Repair – We can install or upgrade any internal or external hardware device on your desktop or laptop computer. Examples of hardware devices that we install or upgrade include: Solid State or disk hard drives, RAM (memory), CPU (processor), motherboards, fans & liquid cooling, wireless cards, video cards, monitors, Blu-Ray drives, DVD-ROM drives, CD/DVD burners, sound cards, speakers, webcams, digital cameras, CMOS batteries, external storage drives, and more.

Software Support

  • Operating System Installation – If you’re ready to upgrade to the latest operating system or if you want a fresh installation of your current operating system, we can help you wade through the process. We will come to your home and install, or reinstall, Microsoft Windows and all critical updates onto your desktop or laptop. This service includes formatting, or clearing off, your hard drive which makes your system run smoother and brings it back up to speed. We are specialists in all Windows versions including Windows 8/8.1, Windows 7, Vista and XP…We also support Mac Operating systems!
  • Install / Upgrade / Repair Software – We can install, upgrade, or repair one software title or suites and all critical updates on a single desktop or laptop. Examples of software suites include: Microsoft Office, Internet Security packages, etc. High-speed Internet required for critical update installation. Software suite not included.

PC Help

  • PC Troubleshooting / Diagnostics – Does your PC freeze up, crash, or run extremely slow? Are there clicking or loud noises coming from your machine? Has your Internet come to a crawl or do you constantly get bombarded by error messages or blue screens? Don’t let your PC problems drive you crazy; call us instead! We will troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we’ll get to the root of your problem and advise you on the best possible solution.

As you can see we offer a wide range of computer support including computer repair, computer consulting, and general computer help so if you cannot find what you are looking for on this page contact us anyway. We can help!