What model Samsung phone do you have?* What model Samsung phone do you have?*Galaxy S21 UltraGalaxy S21 PlusGalaxy S21Galaxy S20 FE 5GGalaxy S20 Plus 5GGalaxy S20 5GGalaxy S10 LiteGalaxy S10 5GGalaxy S10 PlusGalaxy S10Other

Type your phone model here*

What can we help with?* What can we help with?*Broken screenWater damageData recoveryBad batteryNot chargingSound issuesBroken back glassCamera lens crackedCamera issuesOther

Issue details*

What symptoms are you experiencing? What symptoms are you experiencing? Visible Cracks Unresponsive Touch Ghost Touching No Display Dead Pixels Colored Lines Flickering Image Image Burn Discoloration Distorted Images Low Brightness Not listed

What symptoms are you experiencing? What symptoms are you experiencing? Detects charger but battery does not charge Wireless charging not working Cable not fitting into port Physical damage on port Debris stuck in port Cable is loose in port Intermittent charging connection Not listed

What symptoms are you experiencing? What symptoms are you experiencing? Does not hold a charge like it used to Device dies soon or immediately after unplugging the charger Noticeable swelling or bulging occurs Failure to turn on Boot looping Device turns off randomly System health status indicates battery failure Not listed

What symptoms are you experiencing? What symptoms are you experiencing? Poor camera quality Camera shaking Camera does not load Camera is slow Physically damaged No motion stabilization Dirt on camera lens Not listed

What symptoms are you experiencing? What symptoms are you experiencing? I can not hear while on a normal call The other person can not hear me while on a normal call I can not hear while on speaker phone The other person can not hear me while on speaker phone Audio not recording in videos Sound quality is low or muffled Not listed

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