It's a New World.   We're Adapting.

The only way to move forward in times like these is to adapt to the rapidly changing needs of our customers. AWT is committed to providing support and repair services in strict compliance with all CDC, government, and public health official requirements.

For over 15 years AWT Support has provided a wide array of electronic repair and IT management services for small and medium-sized businesses.
In 2011 our doors opened to the public to serve the incredible demand for reliable computers, phones, tablets, and other electronics of all types.

With 15 years supporting businesses and 9 years supporting consumers, AWT has learned one truth that is above all others: Technology itself is not what the world needs. Rather, it is reliable, high quality, and affordable technology. This need extends beyond the everyday consumer to: health professionals, students & educators, first responders, food distribution channels, utility districts, government services, and an incredibly long list of other industries to which AWT has had the honor of providing services.

We pride ourselves in offering superior quality services, maintaining extreme flexibility for our client needs, and doing so with the highest level of integrity and diligence in our work.

Now is the time to further our respect for the changing world's needs by making extraordinary efforts to ensure the health and safety of our customers and staff.
We hope similar industries join us in complying with the following list of guidelines that all AWT staff members will be enforcing.

Doorstep Pickup & Delivery

  • Pickup and dropoff items wearing gloves.
  • Sanitize items on pickup, arrival, departure, and delivery.
  • Maintain zero contact with others.

Thorough Sanitation

  • All devices will be thoroughly sanitized before and after servicing.
  • Any touched surfaces or items will be sanitized at least once per hour.
  • The entire store will be deep cleaned at the end of each day.

Zero Contact (Social Distancing)

  • Avoid physical contact with others as much as possible.
  • Maintain 6 feet of distance from others.
  • Cough into your elbow and away from others.
  • Avoid touching your face.
  • Restrict the number of people in a shared space.

Remote Support

  • On-site service calls to be reserved for critical and emergency issues only.
  • Increased capacity for growing remote support needs.
  • Service discounts to accomodate the need for affordable support on critical matters.

Staff & Customer Safety

  • Monitor for illness-related symptoms.
  • Enforce stay-at-home orders for staff who are exhibitng symptoms or have been sick until cleared by a health professional.
  • For customers exhibiting symptoms, offer discounted remote support services or pickup & delivery options.
  • Maximize work-at-home accessibility as much as possible.
  • Isolate individuals to prevent sharing closed spaces.