SUPPORT MADE SIMPLE
ASSET MONITORING & RESPONSE
105 W Washington St.
Suite 101
Rockwall, TX 75087
Open Hours
Mon - Fri: 9-6 | Sat 10-2
(972) 771-2255
Commercial Support:972-299-8797
Business IT Services
Let us eliminate the heavy lifting for you
We are the Technology Solutions Provider!
When a business has better things to do than their own IT, they call on AWT’s Business IT Services. Learn how our decades of expertise can help you.
Anyone can submit a support request. No need for a subscription, deposit, or even a formal business. Thinking of starting your business? IT planning is a critical part of measuring workflow efficiency, not to mention budget. Call AWT to assist with the best advice and options to grow your new or existing organization’s IT Infrastructure.
Bringing balance to end-user and workstation performance
Businesses demand minimum downtime in the event of breaches, but more importantly they can not afford the ramifications that come from failing to have the proper recovery measures in place.
Here’s how AWT Support’s Business IT Services prevent issues before they happen and simplifies remediation procedures:
BLACK BOX RECORDER
FILE SAFE
RANSOMWARE RECOVERY & REMEDIATION
Preemptively identifying issues allows for quick and seamless rollbacks to healthy file states, minimizing downtime from threats to keep efficiency rolling. Recover from an hour, day, week, or several months in the past worth of file history. Prevent data loss from human errors, criminals or rogue employees. Call today if you’re looking for computer repair in Rockwall, TX.
MONITOR
Constant reports on system & anti-virus performance
DETECT
Technicians promptly recognize potential issues
CONFIRM
Investigation of issues & solutions formed
RESPOND
Priority response times for on-site or remote support
REMEDIATE
Quick fixes from technicians who know your systems
PREVENT
Take action to mitigate future risks
Business IT Services Pricing
A subscription is not required to submit a support request.
$55
Advanced Anti-Virus
DNS Web Filter
Realtime Threat Analysis
Windows Update Control
Software Update Control
$175
Unattended Access
Monitoring & Response
Regular PC Optimization
Big Picture Consulting
Quick Support Access
CALL NOW
Remote Access
Cloud Backup
Security Awareness Training
Prioritized Support
For your turn-key solutions
Subscription Services Key Benefits
Our subscription services are all month-to-month, with no contracts. We strive to improve the IT infrastructure of both our customers and ourselves each and every day. With AWT Business IT Services, you’ll always know where to turn for all your technology needs.
Health Monitoring & Response
Daily monitoring of assets with reporting on health statuses and alerts upon discovery of system errors and general failures. Receive preferred available technician dispatch times moments after issues are logged.
Scalable Backup & Remediation
Ensure file backups are running on a regular basis and issues are promptly reported with remediation suggestions at the ready. Custom backup policies allow for ever-expandable storage capacity and file revisions.
Advanced Threat Protection
Daily monitoring of virus protection with threat and infection reporting. Ensure computer assets stay safe with anti-malware, anti-exploit, and anti-ransomware defenses in place.
After-hours Support
Schedule tickets to be tended to after hours. Technicians work around the clock to help keep your systems reliable and secure.
Easy Maintenance Schedules
Self-service TeamViewer Remote Access
Remotely access your computers from anywhere in the world powered by TeamViewer.
Automatic System & Software Patches
Mitigate vulnerabilities and error potential by updating applications and entire systems in moderation under expert control.
Quick Technical Support
Submit a support request straight from your desktop with our Quick Support form. Receive prioritized support from a technician.
AWT Business IT Services Support
Request A Consultation
Open Hours
9:00 am – 6:00 pm
Saturday
10:00 am – 2:00 pm
105 W Washington St. Suite 101
Rockwall, TX 75087
Commercial Support 972-299-8797