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Switching From an Old Email to Microsoft Email
This document will explain the process of replacing an old email service with Microsoft email.
If your organization has recently switched from any email provider to Microsoft, this guide will instruct you on how to continue accessing and using your email.
Google email is the example used here referenced as the “previous email provider.”
Webmail access is when you access your email via the web browser.
Microsoft webmail is available at https://outlook.com
Simply navigate to this web page and enter in your Microsoft account credentials to start accessing your email.
Outlook for Desktop
Outlook for desktop is a program that is installed directly onto your computer. The Outlook App retains your email credentials and allows you to simply launch the program to access your email. It is a easier, more feature-rich, and more accessible way of accessing and managing email.
The Outlook App on your computer will look much like this:
This section assumes you are currently using the Outlook desktop program where you need to remove the existing account and adding a new one. You might need to do this if your company has recently switched from one email provider to another (moving from Google to Microsoft for example).
****If you are a part of an Azure Active Directory (or for some other reasons), your email might auto discover and auto-add; making the steps below unnecessary****
Launch the Outlook desktop program.
Click OK to close the window
Once Outlook has loaded, check that everything looks normal
- Is email sending and receiving?
- Are Contacts and Calendar items showing up?
- Are signatures, rules, or other settings working?
If all is working well, you can delete the original profile seen in the previous step in the Mail window.